/* ── BEE · widget de chat BeServices 2026 (scope #bee-root) ─────────────── */
#bee-root{
  --bee-navy:#123354; --bee-blue:#0075F2; --bee-blue-ink:#0060CC; --bee-blue-press:#004FA6;
  --bee-cian:#50CABF; --bee-smoke:#F6F8FB; --bee-white:#fff; --bee-ink:#1B2A4A;
  --bee-text:#5A6472; --bee-muted:#8A93A3; --bee-line:#E7ECF3;
  --bee-display:'DM Sans',system-ui,-apple-system,sans-serif; --bee-font:'Inter',system-ui,sans-serif; --bee-mono:'DM Mono',ui-monospace,monospace;
  --bee-shadow:0 12px 40px rgba(18,51,84,.16); --bee-shadow-launch:0 8px 28px rgba(18,51,84,.22);
  --bee-r-panel:20px; --bee-r-card:16px; --bee-r-bubble:14px; --bee-ease:cubic-bezier(.16,1,.3,1);
}
#bee-root,#bee-root *{box-sizing:border-box}
#bee-root{font-family:var(--bee-font)}

/* Launcher */
.bee-launcher{position:fixed;right:24px;bottom:24px;z-index:2147483000;display:flex;align-items:center;gap:10px;background:none;border:0;padding:0;cursor:pointer;transition:transform .16s var(--bee-ease)}
.bee-launcher:hover{transform:translateY(-2px)}
.bee-launch-pill{display:flex;align-items:center;gap:7px;background:var(--bee-navy);color:#fff;border-radius:999px;padding:12px 18px;font-family:var(--bee-display);font-weight:700;font-size:15px;line-height:1;box-shadow:var(--bee-shadow-launch);white-space:nowrap}
.bee-launch-pill svg{width:16px;height:16px}
.bee-launch-orb{position:relative;width:62px;height:62px;border-radius:50%;background:var(--bee-navy);display:flex;align-items:center;justify-content:center;box-shadow:0 12px 30px -6px rgba(18,51,84,.55)}
.bee-launch-ico{width:34px;height:34px;display:block}
.bee-launch-dot{position:absolute;top:2px;right:2px;width:13px;height:13px;border-radius:50%;background:#EF4444;border:2px solid #fff}
.bee-launch-dot[hidden]{display:none}
@media(max-width:560px){.bee-launch-pill{display:none}}

/* Nudge (mensaje proactivo) */
.bee-nudge{position:fixed;right:24px;bottom:96px;z-index:2147482999;max-width:198px;background:#fff;color:var(--bee-ink);
  border:1px solid var(--bee-line);border-radius:13px;box-shadow:var(--bee-shadow);padding:10px 26px 10px 13px;
  font-size:12.5px;line-height:1.4;animation:beeNudgeIn .24s var(--bee-ease)}
.bee-nudge[hidden]{display:none}
.bee-nudge b{color:var(--bee-navy)}
.bee-nudge-x{position:absolute;top:6px;right:6px;width:24px;height:24px;border:0;background:none;color:var(--bee-muted);cursor:pointer;font-size:16px;line-height:1;border-radius:6px}
.bee-nudge-x:hover{background:var(--bee-smoke)}
@keyframes beeNudgeIn{from{opacity:0;transform:translateX(8px)}to{opacity:1;transform:none}}

/* Panel */
.bee-panel{position:fixed;right:24px;bottom:24px;z-index:2147483000;width:336px;height:min(544px,calc(100vh - 120px));
  background:#fff;border-radius:var(--bee-r-panel);box-shadow:var(--bee-shadow);overflow:hidden;display:flex;flex-direction:column;
  transform-origin:bottom right;animation:beePanelIn .22s var(--bee-ease)}
.bee-panel[hidden]{display:none}
@keyframes beePanelIn{from{opacity:0;transform:translateY(12px) scale(.98)}to{opacity:1;transform:none}}

/* Header */
.bee-header{flex:none;display:flex;align-items:center;justify-content:space-between;gap:10px;background:var(--bee-navy);color:#fff;padding:11px 14px}
.bee-header-id{display:flex;align-items:center;gap:11px;min-width:0}
.bee-header .bee-avatar{width:33px;height:33px;border-radius:50%;background:rgba(255,255,255,.10);flex:none}
.bee-ico-av{display:inline-flex;align-items:center;justify-content:center}
.bee-ico-av svg{width:62%;height:62%;display:block}
.bee-name{font-family:var(--bee-display);font-weight:700;font-size:15px;margin:0;line-height:1.1}
.bee-status{font-size:12px;color:rgba(255,255,255,.72);margin:2px 0 0;display:flex;align-items:center;gap:6px;line-height:1.2}
.bee-dot{width:7px;height:7px;border-radius:50%;background:var(--bee-cian);flex:none;box-shadow:0 0 0 0 rgba(80,202,191,.6);animation:beePulse 2.4s var(--bee-ease) infinite}
@keyframes beePulse{0%{box-shadow:0 0 0 0 rgba(80,202,191,.5)}70%{box-shadow:0 0 0 6px rgba(80,202,191,0)}100%{box-shadow:0 0 0 0 rgba(80,202,191,0)}}
.bee-close{width:40px;height:40px;border:0;background:rgba(255,255,255,.16);color:#fff;cursor:pointer;border-radius:50%;font-size:22px;line-height:1;flex:none;display:flex;align-items:center;justify-content:center;transition:background .15s}
.bee-close:hover{background:rgba(255,255,255,.32)}

/* Mensajes */
.bee-messages{flex:1;overflow-y:auto;scroll-behavior:smooth;background:var(--bee-smoke);padding:13px 13px;display:flex;flex-direction:column;gap:11px}
.bee-messages::-webkit-scrollbar{width:8px}.bee-messages::-webkit-scrollbar-thumb{background:#d4dbe6;border-radius:8px}
.bee-welcome{display:flex;flex-direction:column;gap:14px}
.bee-welcome-hd{display:flex;gap:11px;align-items:flex-start}
.bee-welcome-hd .bee-welcome-av{width:34px;height:34px;border-radius:50%;background:var(--bee-navy);flex:none}
.bee-welcome-hd p{margin:0;font-size:13.5px;line-height:1.5;color:var(--bee-ink)}
.bee-welcome-hd b{font-family:var(--bee-display);color:var(--bee-navy)}
.bee-qr{display:flex;flex-direction:column;gap:7px}
.bee-qr button{display:flex;align-items:center;gap:9px;width:100%;text-align:left;background:#fff;border:1px solid var(--bee-line);border-radius:11px;
  padding:9px 12px;min-height:38px;font-family:var(--bee-font);font-size:13px;font-weight:500;color:var(--bee-navy);cursor:pointer;transition:border-color .16s,background .16s,transform .16s var(--bee-ease)}
.bee-qr button:hover{border-color:var(--bee-blue);background:#F0F6FF;transform:translateY(-1px)}
.bee-qr button svg{width:16px;height:16px;color:var(--bee-blue);flex:none}

/* Burbujas */
.bee-msg{display:flex;gap:9px;max-width:100%;animation:beeMsgIn .2s var(--bee-ease)}
@keyframes beeMsgIn{from{opacity:0;transform:translateY(8px)}to{opacity:1;transform:none}}
.bee-msg--user{justify-content:flex-end}
.bee-msg--user .bee-bubble{background:var(--bee-blue);color:#fff;border-radius:14px 14px 4px 14px;max-width:82%}
.bee-msg--bee .bee-av{width:28px;height:28px;border-radius:50%;background:var(--bee-navy);flex:none;align-self:flex-end}
.bee-msg--bee .bee-bubble{background:#fff;color:var(--bee-ink);border:1px solid var(--bee-line);border-radius:14px 14px 14px 4px;max-width:82%;box-shadow:0 1px 2px rgba(18,51,84,.04)}
.bee-bubble{padding:9px 12px;font-size:13.5px;line-height:1.5;word-wrap:break-word;overflow-wrap:break-word}
.bee-bubble strong{color:var(--bee-navy);font-weight:700}
.bee-msg--user .bee-bubble strong{color:#fff}
.bee-bubble a{color:var(--bee-blue-ink);text-decoration:underline;text-underline-offset:2px}
.bee-bubble ul{margin:6px 0 0;padding:0;list-style:none;display:flex;flex-direction:column;gap:5px}
.bee-bubble li{padding-left:14px;position:relative}
.bee-bubble li::before{content:"–";position:absolute;left:0;color:var(--bee-blue);font-weight:700}
.bee-typing .bee-bubble{display:flex;gap:5px;align-items:center;padding:14px}
.bee-typing span{width:7px;height:7px;border-radius:50%;background:var(--bee-muted);animation:beeDot .9s infinite}
.bee-typing span:nth-child(2){animation-delay:.15s}.bee-typing span:nth-child(3){animation-delay:.3s}
@keyframes beeDot{0%,60%,100%{opacity:.3;transform:translateY(0)}30%{opacity:1;transform:translateY(-3px)}}

/* CTAs dentro de respuesta */
.bee-cta-row{display:flex;flex-wrap:wrap;gap:8px;margin-top:2px;padding-left:37px}
.bee-cta{display:inline-flex;align-items:center;gap:7px;background:var(--bee-blue-ink);color:#fff;border:0;border-radius:999px;
  padding:0 16px;min-height:40px;font-family:var(--bee-font);font-size:14px;font-weight:600;cursor:pointer;text-decoration:none;transition:background .16s,transform .16s var(--bee-ease)}
.bee-cta:hover{background:var(--bee-blue-press);transform:translateY(-1px);color:#fff}
.bee-cta--ghost{background:#fff;color:var(--bee-navy);border:1px solid var(--bee-line)}
.bee-cta--ghost:hover{background:var(--bee-smoke);color:var(--bee-navy);border-color:var(--bee-blue)}

/* Formulario de lead inline */
.bee-lead-card{background:#fff;border:1px solid var(--bee-line);border-radius:var(--bee-r-card);padding:16px;max-width:92%}
.bee-lead-eyebrow{font-family:var(--bee-mono);font-size:10.5px;letter-spacing:.14em;text-transform:uppercase;color:var(--bee-blue-ink);margin:0 0 4px}
.bee-lead-title{font-family:var(--bee-display);font-size:16px;font-weight:700;color:var(--bee-navy);margin:0 0 12px;line-height:1.25}
.bee-field{display:flex;flex-direction:column;gap:4px;margin-bottom:10px}
.bee-field label{font-size:12.5px;color:var(--bee-text);font-weight:500}
.bee-field input,.bee-field textarea{font-family:var(--bee-font);font-size:16px;color:var(--bee-ink);background:#fff;border:1px solid var(--bee-line);border-radius:10px;padding:10px 12px;min-height:44px;width:100%}
.bee-field textarea{min-height:60px;resize:vertical}
.bee-field input:focus,.bee-field textarea:focus{outline:none;border-color:var(--bee-blue);box-shadow:0 0 0 3px rgba(0,117,242,.16)}
.bee-field .bee-err{color:#D64550;font-size:12px}
.bee-hp{position:absolute;left:-9999px;width:1px;height:1px;opacity:0}
.bee-consent{display:flex;gap:8px;align-items:flex-start;margin:4px 0 12px;font-size:12px;color:var(--bee-text);line-height:1.45}
.bee-consent input{margin-top:2px;width:16px;height:16px;flex:none}
.bee-consent a{color:var(--bee-blue-ink)}
.bee-lead-card .bee-cta{width:100%;justify-content:center}

/* Composer */
.bee-composer{flex:none;background:#fff;border-top:1px solid var(--bee-line);padding:9px 11px calc(7px + env(safe-area-inset-bottom,0px))}
.bee-qr-row{display:flex;gap:7px;overflow-x:auto;padding-bottom:7px;scrollbar-width:none}
.bee-qr-row::-webkit-scrollbar{display:none}
.bee-qr-row button{white-space:nowrap;background:#F0F6FF;border:1px solid var(--bee-line);border-radius:999px;padding:6px 12px;font-size:12px;color:var(--bee-navy);cursor:pointer;flex:none}
.bee-qr-row button:hover{border-color:var(--bee-blue)}
.bee-input-row{display:flex;align-items:flex-end;gap:7px}
.bee-input-row textarea{flex:1;font-family:var(--bee-font);font-size:16px;line-height:1.4;color:var(--bee-ink);background:var(--bee-smoke);border:1px solid var(--bee-line);border-radius:11px;padding:9px 12px;max-height:96px;min-height:40px;resize:none}
.bee-input-row textarea:focus{outline:none;border-color:var(--bee-blue);box-shadow:0 0 0 3px rgba(0,117,242,.16);background:#fff}
.bee-send{flex:none;width:40px;height:40px;border-radius:11px;border:0;background:var(--bee-blue);color:#fff;font-size:17px;cursor:pointer;display:flex;align-items:center;justify-content:center;transition:background .16s}
.bee-send:hover{background:var(--bee-blue-press)}
.bee-send:disabled{background:#B9C6D8;cursor:default}
.bee-legal{font-size:11px;color:var(--bee-muted);text-align:center;margin:8px 0 0;line-height:1.4}
.bee-legal a{color:var(--bee-muted);text-decoration:underline}

/* Foco visible */
#bee-root button:focus-visible,#bee-root a:focus-visible,#bee-root input:focus-visible,#bee-root textarea:focus-visible{outline:2px solid var(--bee-blue);outline-offset:2px}

/* Responsive: móvil full-screen */
@media(max-width:640px){
  .bee-launcher{right:16px;bottom:16px;width:60px;height:60px}
  .bee-nudge{display:none}
  .bee-panel{inset:0;width:100vw;height:100dvh;border-radius:0;max-height:none}
}
@media(prefers-reduced-motion:reduce){
  #bee-root *{animation:none!important;transition:none!important}
}
/* Consentimiento RGPD (banner de entrada) */
.bee-consent-bar{position:fixed;left:16px;right:16px;bottom:16px;z-index:2147483001;max-width:560px;margin:0 auto;background:var(--bee-navy);color:#fff;border-radius:16px;box-shadow:var(--bee-shadow);padding:16px 18px;display:flex;gap:14px;align-items:center;flex-wrap:wrap;font-size:13.5px;line-height:1.5;animation:beeNudgeIn .3s var(--bee-ease)}
.bee-consent-bar[hidden]{display:none}
.bee-consent-bar p{margin:0;flex:1;min-width:200px}
.bee-consent-bar a{color:#fff;text-decoration:underline}
.bee-consent-actions{display:flex;gap:8px;flex:none}
.bee-consent-bar button{border:0;border-radius:999px;padding:10px 18px;min-height:40px;font-family:var(--bee-font);font-size:13.5px;font-weight:600;cursor:pointer}
.bee-consent-ok{background:var(--bee-blue);color:#fff}
.bee-consent-ok:hover{background:var(--bee-blue-press)}
.bee-consent-no{background:transparent;color:rgba(255,255,255,.82);border:1px solid rgba(255,255,255,.32)}
@media(max-width:560px){.bee-consent-bar{left:8px;right:8px;bottom:8px}}
@media print{#bee-root{display:none!important}}